Dental Scheduling Coordinator

Be the First Smile Our Patients Experience

Are you someone who loves connecting with people, building trust, and making a real difference—one conversation at a time?

As a Dental Scheduling Coordinator, you are much more than someone who books appointments. You are the voice, guide, and advocate for our patients from their very first call, helping them feel comfortable, informed, and confident about their dental care. Every conversation you have can help a patient take an important step toward better health and a confident smile.

Why This Role Is Different

In this role, you will:

• Build genuine connections with patients and make them feel heard
• Educate and guide patients over the phone, helping them understand their dental needs and available treatments
• Turn questions and concerns into trust and confidence
• Help patients move forward with care that can improve their health and quality of life

Your communication skills will play a key role in helping patients say "yes" to the care they need.

What You'll Do

• Manage inbound and outbound calls to schedule dental appointments
• Connect with new and existing patients in a friendly, confident, and professional manner
• Educate patients about dental services and treatments, answering questions and helping them understand the value of care
• Use ethical, persuasive communication to guide patients toward scheduling visits
• Maintain accurate documentation in dental scheduling software
• Confirm appointments and follow up with patients to maintain an efficient schedule
• Work closely with clinical and administrative teams to create a seamless patient experience

What We're Looking For

• Dental office experience is REQUIRED
• Knowledge of dental terminology and dental practice software
• Strong communication skills with the ability to educate, guide, and reassure patients over the phone
• Organized, detail-oriented, and dependable
• Comfortable working in a goal-driven environment focused on patient care and scheduling success
• A friendly, confident, and empathetic phone presence that patients trust immediately

Compensation & Growth

We believe great performance should be rewarded.

This position offers competitive base pay plus a bonus structure based on performance and scheduling results.

If you are someone who enjoys connecting with patients and helping them move forward with their care, your earning potential can grow with your impact. This role is designed for people who are motivated and excited about making a difference—not just collecting a paycheck.

Why You'll Love Working at Smile Group

• Privately owned, people-first dental organization
• Supportive, collaborative team environment
• Ongoing training and professional growth opportunities
• Competitive pay plus performance bonuses
• A meaningful role where you help patients improve their health and confidence every day

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience Required

• Dental office: 1 year (Required)

Language Requirements

• Spanish (Preferred)
• English (Required)

Job Type: Full-time